Utilus.com is an online writing service that has been in business since 2010. According to the website, it is an American company that has only American writers. It provides writing services in the academic and business area, as well as proofreading and editing services, help with resumes, CVs, and admission essays.
How it works
It is very simple and quick to connect with the right author on the platform. All you need to do is to place your order and the company will match you with the writer that matches the requirements of your order. Before papers are sent to the clients, they are reviewed by the website. So, the whole process of placing the order looks like this:
- Sending requirements. Fill out the order form by telling what you need to be written or edited.
- Finding the right writer. The company will find you a suitable writer within the shortest time.
- Quality review. The editors of the website will review the work of the writer and make the necessary corrections.
- Delivery via email. Once your paper is ready you will get an email notification to download it.
Services and products
Utilus.com offers all kinds of academic writing projects starting from high school level papers and proofreading to doctoral dissertations and thesis. The service also offers business writing that includes CVs and resumes. Editing and proofreading services are also available.
The website promises that with every order you can count on the following:
- 100% original papers
- World-class writers
- Free revisions
- On-time delivery
- Great 24/7customer support
As for the customer support, it is not that great according to multiple many reviews. Some customers say that when they contacted the customer support with questions about available writers, dissertation work, delivery, and payments, the representatives of the customer support were pleasant but unable to answer all their questions. They took their phone number and said that someone would get back to them with the information, but it never happened.
According to the website, the company employs only talented and experienced writers. Before hiring authors, they go through an intense training program and various tests.
The company claims that all writers are American, and they have all the necessary degrees. However, there is no way to check that information.
The website’s trustworthiness is based on the following criteria:
- Following the instructions of the customers
- Meeting deadlines
- Security of payment procedures
- Protection of personal information
According to all the reviews, the deadlines for orders are always met. Some customers had their concerns that some instructions were not followed, and they had to return their work for revisions.
The website claims that personal and financial information of clients is protected, and it’s not revealed to third parties. The site uses the SSL security certification to protect payment procedures.
Quality of products
In terms of quality, there are no major complaints, but customers have indicated that they sent their work for revisions before it could be of proper level.
The papers ordered online were received on time. In most cases, the writing quality is appropriate for the undergraduate level but sometimes there are grammatical problems and some resources used in the preparation of paper are not adequate. Also, writers make mistakes in the formatting, which also make customers return the papers for revisions.
On the website, clients can find samples of the previously made writings with comments from the writers themselves. In accordance with these comments, writers indicated that they were making research work outside of their main field of study, which was the cause of some concern. These comments contain grammar mistakes, which indicate that the writers are ESL.
Utilus.com prices are higher than average. For example, you can expect to pay $176 for an eight-page research paper.
In general, you can expect to pay $17.50 for a high school level paper that needs to be completed within 20 days. If you need this paper within three hours, you’ll pay $54 per page.
There is a pricing table on the website that lists prices for writing, editing, and business services so clients can familiarize themselves with it before placing an order.
Prices are affected by four different factors and based on the unique needs of a customer:
- Type of service
- Level of the writer
- Number of pages
Customers can also choose a specific writer for an extra 15% of the total cost. Also, users can choose a graduate writer, which will be 20% extra of the total cost.
There is no special discount policy. However, sometimes the website offers promotional codes that can get you a better deal.
When ordering from Utilus.com, customers get some features for free:
- References and a title page
- Free revisions
- Editorial review
- Moneyback guarantee
The website securely processes all the payments and excepts the following payment methods:
- American Express
The website never stores or has access to sensitive payment information of the customers. Clients can be sure that their personal and financial data are safe.
According to the review, Utilus.com is a legitimate company that provides writing services to various clients. It is a good company but there are still some issues and inconsistencies that need to be resolved. The main advantage is that the works are delivered on time. However, according to the experience of many clients, the papers often have to be returned for revisions because instructions are not followed
Rating Data of 6.3
- Toll-free – Yes
- UK writers – Yes
- Unlimited amendments – No
- Direct communication with writers – Yes
- Free samples – Yes
- Various formats – Yes
- Pay in any currency you want – No
- Choosing a preferred writer – No
- Editors and Q&A proofread – Yes
- Price calculator – Yes
- Plagiarism Checker – Yes
- Support Chat – Yes
- Support Phone – Yes
- How It Works notice – No