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Custom Writing » Writing Services » PRO-ESSAY-WRITER.COM


Users from United States accepted
Order Now claims that it’s a trusted provider of custom writing solutions for students struggling with their academic papers. The Detroit-based company promises to provide customers with original and top-quality writing at affordable prices because it has a professional team of writers and money-back guarantees. Is it really a legit service provider? Are its prices reasonable? What about its customer support? This helpful and unbiased review is written to provide readers with answers to these questions and determine whether the company delivers all of its promises.


Available Payment Systems
  • Professional and experienced writers
  • The website includes a free plagiarism checker tool for papers to ensure originality
  • Users can avail a money-back guarantee in case the paper does not meet their expectations
  • Customer support is not available 24/7, which may inconvenience users requiring urgent assistance

Our review criteria

To make a well-grounded and researched conclusion in this review, we used the following criteria:

  • The range of offered services;
  • Website design and its usability;
  • Pricing and payment options;
  • Available discounts and bonuses;
  • The quality of writing;
  • Customer support;
  • Customer testimonials.

To judge the overall quality of services, we checked free samples on the site and read customer feedback.

The range of offered services

Unfortunately, there’s no list of available custom writing services on the official website. Students can use a special online price calculator to estimate the price of their order, but the cost doesn’t depend on the type of academic papers. When checking out, we found notes about such services as book reviews, different essays, and case studies. The ordering page also offers such options as research papers, book reports, and term papers. Besides, the company specializes in professional proofreading and editing services. It offers expert assistance for all academic levels from a high school to a Ph.D.

Website usability is easy to navigate and use, but it lacks some important information, such as the types of offered services and their descriptions. Users can visit a helpful blog with articles and guides.


A good thing is that the company provides students with the option of choosing one of the top writers for their orders, but this feature comes with a double cost. In other cases, the prices charged by are comparatively low. Prices on high-school papers with no urgent deadline start at $15 per page, while Ph.D. services within 12 hours cost $56 per page.

Available discounts and extras

Another benefit is that the company provides customers with lucrative discounts. For example, if your order is over $100, you will get a 5% discount, and if your order is over $300, you’ll get a 10% bonus. However, there are no discounts for first-time users. Students can also get discounts for large orders. The pricing policy of offers good discounts for returning customers in addition to customer-friendly quotes.

Accepted payments

  • Visa;
  • PayPal;
  • Master Card.

The service offers the above-mentioned payments methods and guarantees complete security and protection. All online transactions are processed by reputable third parties. There are no extra fees or hidden charges when ordering custom written papers from

The quality of writing

The company promises to hire the only UK and US writers who are native English-speakers and true experts in specific academic fields. claims to deliver only 100% original papers written from scratch. Does it really deliver these promises? We checked customer feedback to find out the truth.

When it comes to the free samples given on the site, they seem to be good, but some customers complain in their reviews that the papers they ordered didn’t fit the academic level they needed. Some students claim that the sources used weren’t trustful, while others say that the overall writing style was unsuitable. There are no concerns about timely order delivery.

Customer support services isn’t a scam provider because it also offers customer support service available 24 hours per day. Customers can reach helpful representatives by phone, email, or live chat. We tried to use a live chat option to get answers to our questions about the service, and we got fast responses. The main problem is that they were a bit incomplete and vague, and that’s why we tried other options.

The email isn’t available around the clock because customers say that they got answers within a few hours. The phone number indicated on the site is valid and users get their solutions fast. In overall, customer support services are good and helpful, but they should be improved in terms of email and live chat options.

Free features

The company provides all customers with a range of standard free features, including:

  • Reference and title pages;
  • Plagiarism checks;
  • Timely order delivery;
  • Unlimited revisions;
  • Topic selection.

Final words

In conclusion, we think that is a legit and reliable custom writing company. After evaluating its pros and cons, we can say that it’s not an online scam because the service delivers customer orders on time. The company has an informative and easy-to-navigate website, and its pricing policy seems lucrative, but there are many negative customer reviews. Students often complain about the poor quality of writing delivered by and its guarantees. Besides, its customer support should be improved. Despite a range of available benefits and extras, we can’t give this website a good rating, but we still think it’s a risible online service provider.

Rating Data of 4.6

  • Toll free – YES
  • UK writers – YES
  • Unlimited amendments – YES
  • Direct communication with writers – YES
  • Free samples – YES
  • Various formats – NO
  • Pay in any currency you want – NO
  • Choosing a preferred writer – YES
  • Editors and Q&A proofread – NO
  • Price calculator – YES
  • Plagiarism Checker – YES
  • Support Chat – YES
  • Support Phone – YES
  • How it Work notice – YES
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Company trust
Customer service
3.7/5 Overall Rating

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