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The Pensters.com is an online writing service that has been in business since 2009. During this time, a lot has been written about the company. And there is a lot of feedback available online about the services they provide, so that everyone can make a wise choice whether they want to use the company or not.

The Pensters.com helps students all over the world to deal with their writing assignments quickly. According to the website, they hire academic writers to save students’ effort and time. Clients can place an order on various topics. No matter what your subject and paper type are, the website promises to find you the writer who will be able to perform your order.

Advantages of the company

Unlike many other similar companies available online, The Pensters.com allows customers to choose the writer themselves. By going through writers’ profiles, feedback, and ratings you can easily make a decision if the writer is well-versed and experienced enough to deal with your assignment.

Other advantages of The Pensters.com include:

  • 24/7 customer support. Clients can place their orders anytime. The support team is available 24/7 and will happily give answers to any questions.

  • Individual approach. According to the site, all clients receive an individual approach when placing their orders. Due to the fact that sometimes orders can be complicated, there may be a lot of questions, so the website does everything possible to make sure all clients are satisfied with the services and products they receive.

  • Reasonable prices. When choosing a writer for your assignment, in addition to their experience and skills you should consider the price you’re willing to pay. The Pensters.com guarantees affordable prices for all orders.


The focus of the website is academic papers of all types. Students of all academic levels can place an order for anything from papers, essays, case studies, book reviews, to dissertations and thesis. Even though copywriting and business services are not advertised, there are writers who can help you with those types of orders if you ask the customer service.


There is a pricing chart on the site, which starts from $9 per page for any topic with the deadline of 10 days. However, you may expect to pay from $300 for a term paper that needs to be delivered within 24 hours.

Even though the prices are only estimates, they are pretty high in comparison to the ones offered by other companies. The customers first place their orders and then they accept bids from writers. You can also negotiate the price with the writer.

The price is influenced by the following:

  • Number of pages

  • The type of paper and its complexity

  • Deadline

The price also depends on the level of experience and expertise or the writer. Those experienced in a certain area are likely to charge more for their services.


There is no discount system at The Pensters.com. The only way you can get a better deal is to negotiate the price with the writer.

Accepted payments

The website accepts payments only through PayPal.

Additional features

The company doesn’t have a lot to offer in relation to additional features. There is a guarantee of no plagiarism and that your papers will be delivered on time. Clients have to pay upfront, but the site indicates that writers do not receive the money until you finally approve the paper they have created for you.

Customer support

The website doesn’t have a very good communication with the representatives of the website. The only way to contact the company is through email. The answer to the email will not be received quickly. Many customers state that when they send their questions via email, it took at least two days for the company to finally get back to them.

As for the site, it is nicely laid out, is easy to navigate, and there is a long list of writers.

There is also a blog section on the website that has information related to various academic areas. However, some blog entries contain mistakes, which is not the sign of the professionalism of the company.


According to The Pensters.com, there are more than 400 writers available on the website who have the highest qualifications. However, when assessing the profiles, the only thing one sees is a long list of writings they have produced without a way to really verify this.

Some users have stated that they tried to apply to become a writer for the company. But during the application process, they were taken to Essay Shark – another writing company with a bad reputation and poor quality of products. So, if writers of Essay Shark are also used by The Pensters.com, it is not very impressive.

There is also a number of complaints about the bad quality of papers and that the instructions are not always followed. Some clients have asked for a refund after refusing delivery, but they did not get that even though the company promises it on the website. Also, some customers stated that the papers they ordered were written by an ESL writer.

The Pensters.com is not a scam but students should be careful when choosing a writer to prepare their assignments. It is recommended to talk to them to make sure they are really professional and will be able to complete the paper according to the instructions.

In conclusion

Looking at all the pros and cons, one can say that this is not a reliable website and it offers the poor quality of writing. So, it is better to use a different writing service if you need to order papers online.

Rating Data of 4.3

  • Toll-free – No

  • UK writers – Yes

  • Unlimited amendments – No

  • Direct communication with writers – No

  • Free samples – Yes

  • Various formats – Yes

  • Pay in any currency you want – No

  • Choosing a preferred writer – Yes

  • Editors and Q&A proofread – No

  • Price calculator – Yes

  • Plagiarism Checker – No

  • Support Chat – No

  • Support Phone – No

  • How it Works notice – Yes

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