TUTOR.COM REVIEW

Another unique feature of Tutor.com is that it offers a free access to online tutoring through the library to military families. All of these features sound great, so we decided to write this review to determine whether the company is credible and delivers its promises.

Important review criteria

To provide readers with unbiased and helpful information, we checked the following factors when writing this detailed review:

• Website content and usability;
• On-site and off-site customer testimonials;
• Accepted online payments;
• Pricing and discounts;
• Offered products and services;
• Their quality;
• Customer support;
• Trust and reliability.

To judge the quality of the content offered by Tutor.com, we looked for free samples on the site, but we didn’t find them. We looked at on-site customer testimonials, and they seem to be positive.

Website content

Tutor.com is a helpful tutoring service available in Canada and the US to different groups of customers. It provides them with effective homework solutions 24 hours per day. When it comes to website content, it contains many scheduling features we looked at, but we think that its interface is a bit simplistic. For example, users can’t find a lot of information on the official homepage, and they will have to click around to find what they need, but it has a helpful blog with updated posts. The company claims to provide customers with personalized tutoring sessions based on their chosen questions and subjects. It states that the professional team consists of teachers, professors, doctors, and pilots to guarantee the best quality. Let’s find out if it’s true.

A variety of available services

Tutor.com is designed to provide students with homework help in a variety of academic subjects, from algebra and statistics to physics and chemistry. The service pairs them with matching tutors in a matter of a few minutes, but it’s necessary to fill out a special text box to provide such important details as school subjects and assignments.

We don’t like the fact that we can’t review the profiles of available tutors before online sessions start. However, Tutor.com has a special page where users can browse through these profiles and provides customers with the opportunity to schedule sessions with specific tutors.

We also were not impressed with the entire online tutoring suite because video and voice options are hard to find on the screen. The platform doesn’t seem quite sophisticated, especially if to compare it with other online tutoring websites. It doesn’t offer any quality graphing tools. Although customers can upload their files and share them with assigned tutors, different settings aren’t easy to find and customizable.

Pricing plans

If students choose Tutor.com, they can purchase different online tutoring plans, from 1 hour to 10 hours. The more hours they choose, the cheaper the price. For example, monthly fees for 1 hour start at $39.99. We find pay-as-you-go options very convenient because it provides users with ultimate flexibility and prices that start at $0.75 per minute. If you opt for the same option, it’s not necessary to spend a lot of money upfront or purchase more hours than you really need. We can’t deny that productive sessions with online tutors an take a few hours, and that’s why ordering a package isn’t always a solution. In overall, the pricing offered by Tutor.com is average.

Valid coupon codes and discounts

We didn’t find any information about discounts and other special offers available to loyal customers and first-time users. We suggest that Tutor.com simply doesn’t have them.

Accepted payments

The official website doesn’t state a number of accepted online payments and methods, but it processed all transactions safely and securely to protect the sensitive data of customers.

Customer support

If users have any questions about available tutoring solutions, they can call Tutor.com or write an email. Unfortunate, there’s no live chat option, and customer support services aren’t available around the clock. We found this downside frustrating, especially if customers are in a hurry.

Quality and reliability

The standards for hiring set by Tutor.com are quite similar to the ones used by other online tutoring websites nowadays. The company requires all candidates to be Canadian or US residents with degrees and knowledge in specific fields of study. They’re also required to pass subject exams to prove their skills. The service always reviews and checks background information in addition to training tutoring sessions to provide students with a good quality.

Final comments

After considering all the downsides and benefits of turning to Tutor.com, we can state that it would be a better online homework solution if its interface was a bit more developed. We suggest the company to expand information about its services and include free samples to provide users with a better idea of what to expect. In overall, its prices are reasonable, the quality is average for the industry, and hired tutors can be more knowledgeable, despite strict hiring procedures.

Rating Data of 6.4

• Toll free – NO
• UK writers – YES
• Unlimited amendments – YES
• Direct communication with writers – YES
• Free samples – NO
• Various formats – YES
• Pay in any currency you want – NO
• Choosing a preferred writer – YES
• Editors and Q&A proofread – YES
• Price calculator – NO
• Plagiarism Checker – YES
• Support Chat – NO
• Support Phone – YES
• How it Work notice – NO